Elena has been with Cannon Cochran Management Services, Inc. (CCMSI) since June 2005 and joined the Illinois Public Risk Fund team in March 2014. She has worked in various positions within claims for the last 21 years and is currently a Claims Supervisor. In this role, Elena is very active in ensuring that claims are processed accordingly and she provides supervision of all claim activity for designated workers’ compensation claims to ensure compliance with Corporate Claim Standards, client specific handling instructions and in accordance with applicable laws. She also works closely with our in house telephonic nurse, field case medical managers and Independent Medical Evaluation vendor provider to ensure compliance with IPRF client service instructions and guidelines.
Elena obtained a Bachelor’s Degree from Northern Illinois University in 1996. She has her Texas State Insurance License which provides the most comprehensive pre-licensing requirements and continuing education requirements and has completed courses at the Insurance School of Chicago. Elena also attends conferences and seminars to stay current with medical and legal claims handling standards.
Elena is an audio book fanatic, she recently joined a book club and enjoys spending time with her family and traveling.